59club MEA Service Excellence Awards

The Els Club will host the 3rd annual 59club MEA Service Excellence Awards ceremony, in March, as the leading performance management specialists return to host its prestigious ‘Golf Industry Oscars’, an event that has also become renowned for its educational and networking opportunities in addition to being a celebration of 59club’s clients’ achievements across the year.

The highlight of the evening ceremony remains the awarding of 59club’s renowned industry benchmark awards – the bronze, silver and gold flags – which are presented to the venues that not only achieve the required standard of service as part of the mystery test audit criteria, but also provide excellent facilities for customers to enjoy.

A number of individual, team and manager titles which recognize the very best sales and
service experiences within the hospitality industry will also be up for grabs on the night, and the event will also see venues rewarded for their commitment to engage, analyse and enrich their member and guest experience, utilizing a collateral of survey tools across the my59 survey software platform.

The evening ceremony precedes a series of inspirational education seminars, plus the 59club golf event; as the industry come together once again to celebrate Customer Service Excellence.

For all enquiries and to secure your tickets for the education seminar, golf event and awards ceremony taking place on March 23rd, 2022, please contact Neal Graham for further details at neal@59clubmea.com

59club Middle East and Africa partners with the Coffee Club

THE COFFEE CLUB HAS NO GROUNDS FOR CONCERN

AFTER PARTNERING WITH 59CLUB MEA

One of the UAE’s most-popular all day dining café has partnered with the market-leading performance measurement and management specialist, 59club MEA, to ensure it maintains the highest possible service standards across its branches.

The Coffee Club has engaged 59club MEA (Middle East and Africa) to measure and refine its customer ‘journey’ at 23 of its restaurants in the UAE: 9 in Abu Dhabi, 10 in Dubai, 2 in Al Ain and 2 in Ras Al Khaimah.

Since launching in Brisbane, in 1989, The Coffee Club has become Australia’s largest home-grown café group, with around 400 outlets in nine countries, delighting more than 40 million dedicated customers, with more than 20 of those stores located in the UAE.

Ravi Chandran, CEO of parent company Liwa Minor Food and Beverages, explained: “Like most hospitality businesses we have our core standard operating procedures and staff are measured against those. 

“However, we were hugely impressed with the data and information gathered by 59club MEA during its initial visits to our stores and it became clear to us that its testing procedures were far more thorough and beneficial than anything else we had seen previously.

“The company has an impressive track record in ensuring high-service standards across its client portfolio and this is a further guarantee to our customers that the experience they enjoy at The Coffee Club will be second to none.”

59club MEA’s directors, Mark Bull and Neal Graham had an appetite to demonstrate to the brand how its proprietary mystery-visit data can highlight areas of service which might otherwise be overlooked.

Chandran was so impressed with both the quality of ‘live’ information supplied and the initiative of the pair that The Coffee Club signed a one-year contract for 59club MEA to evaluate their outlets’ service performance. 

Graham explained: “Previously, 59club’s reputation in UAE – and beyond – has been built upon its work within golf and leisure clubs, but this arrangement is testament to the ability of its products across other sectors, including pure food-and-beverage operations. 

“Each of the outlets will receive four ‘casual dining’ visits through the year and each visit will be based on what we call the four pillars of the test: attitude; facility; process; and sales. 

“59club’s reputation is based upon the ability to drill down into each of those areas to ensure the test is not a mere ‘tick-box’ exercise – it’s an in-depth analysis of both the good and the bad of the customer experience. 

“It’s not about pointing fingers; it’s designed to help staff improve – maybe even in areas where they didn’t realise they were lacking – to provide direction for further training where required, and to ensure The Coffee Club continues to be known as the most customer connected café experience by being personalized, easy and rewarding.                     

59club MEA is one of six 59club divisions worldwide, with more to follow. It was created in 2019, initially to service existing clients within the region’s golf industry following the company’s strategic approach to measure, train and support its client properties to elevate sales and service standards from a dedicated local office. 

The subsequent agenda was to introduce its ever-evolving product range – Mystery Shopping, Customer Satisfaction Surveys, Employee Training and Management Development Programmes, plus Financial Operational Comparison Tools – to an emerging audience across the region’s diverse hospitality industry. 

And, as the new partnership with The Coffee Club demonstrates, its expertise and specialist tools are equally effective in a number of other leisure spheres – membership clubs, spa, hotels and F&B are just four sectors into which 59club MEA has expanded in little more than a year.  

■ To discover more about 59club MEA visit 59clubmea.com, email enquiries@59clubmea.com or call 050 553 7989.

Troon Abu Dhabi courses recognize the importance of utilizing Covid – 19 Golf Visitor Experience Audits

During these challenging times, Troon Abu Dhabi Courses –  Abu Dhabi Golf Club, Saadiyat Beach Golf Club and Yas Links have continued to work closely with 59club Middle East and Africa, as an independent partner, to ensure that their members and guests continue to enjoy the high levels of service and great facilities on offer, in a safe and comfortable environment. 

59club MEA have adapted the new Covid – 19 Golf Visitor Experience Audits to assist venues in evaluating the measures that have been put in place, such as pre-arrival safety information,  thermal image screening, social distancing markers, availability of hand sanitizer and staff awareness. Independent feedback helps management to constantly review the practices in place and provide additional feedback where applicable.

Complementing the adapted Covid – 19 criteria, the audits continue to provide feedback in 4 key areas, Staff Sales, Staff Attitude, Staff Process and Facility.

Matt Waters (Group Director of Golf) explained: “Since the beginning of April we have been working through a number of adaptations to promote a safe, socially distanced environment for our Members and Guests to experience and enjoy. By measuring our teams performance in these specific areas via 59club Middle East and Africa, it has allowed us to consistently review and improve our TROON standards and customer experience throughout all areas of the facilities. Managing change will always come with its challenges however, when you can present genuine and trustworthy feedback from a customer, the explanation of “why” we need to change or improve, suddenly becomes a lot easier to understand and implement.”

59club Middle East and Africa collaborating with the Els Club, Dubai and providing innovative benchmarking and customer experience solutions.

Under the management of Troon International and its promise of delivering extraordinary guest and member services, Troon offers unmatched amenities, exquisite dining, the finest playing surfaces, and an uncompromising attention to detail. The Els Club Dubai is no exception and is committed to deliver on the mission statement with forming collaborations and associations in the industry.

Forming a collaboration to implement 59club’s expertise, and the customer experience enhancement in relation to golf, the team at The Els Club has greatly benefitted from the best-practice guidelines received from them.

Els Club General Manager, Tom Rourke, explained “The benchmarking has not only assisted to guide the team to deliver an improved experience, this has also resulted in a positive membership acquisition leading up to some exciting new enhancements which includes the opening of the new extension. This multi-story facility, is the much awaited expansion at The Els Club Dubai and is now in its final phase. The 5-star leisure facilities boast an urban-chic gym, a stunning restaurant, & 2 swimming pools accompanied by a pool bar including a kid’s pool.”

In addition to the year-round exquisite condition of the award winning Els-Design Golf Course, the Members, Guests and staff alike have been appreciative of being a part of the club, which continues to enhance its offerings to the community of Dubai Sports City. 

 59club MEA Director, Mark Bull, added “We ensure that we are fully aware of our client’s immediate and long term goals.  By doing so we can then assign our applicable products and services to help their team deliver an unrivalled experience for members and guests.”

59club Middle East and Africa announces inaugural Service Excellence Awards Winners supported by Golfbreaks.com


Dubai Creek Golf and Yacht Club

Dubai, UAE: 59club Middle East and Africa is delighted to announce the winners of its inaugural Service Excellence awards supported by Golfbreaks.com.

The presentation of the awards was due to take place at a gala dinner ceremony in the Westin Abu Dhabi Golf Resort and Spa this month. However, due to the outbreak of COVID –19, the ceremony had to be cancelled.

The awards criteria was based on mystery service audits data, which was captured and benchmarked across 18 golf venues that 59club MEA supports in the region during 2019. The awards recognise the most successful venues across the region in sales performance, staff attitude, internal processes and facility standards.

Gold, Silver and Bronze service excellence flags are also awarded to venues that have delivered the most consistent golf experiences throughout 2019, rewarding the overall team effort across each element of the 59club mystery testing report.

Dubai Creek Golf and Yacht Club managed to scoop an unprecedented total of five awards including Golf Operations Team of the Year and Golf Manager of the Year won by Michael Major

On receiving the awards, Julian Danby, Commercial Manager at the Dubai Creek Golf and Yacht Club said: “We are thrilled to have been recognised by 59club Middle East & Africa Service Excellence awards. This represents fantastic achievements across each area of our operation and rewards our team for the drive and passion they continually show in helping to deliver the highest of golf experiences for our members and guests.”

The Royal Golf Club, Bahrain also won two awards including Best Greenkeeper of the Year, William Evans and Food and Beverage Manager of the Year, Kim Marshall.

Neal Graham, Director 59club Middle East and Africa commented: “The Service Excellence Awards recognises the delivery of high levels of customer service and facility standards provided by venues across the region. Our non-subjective criteria assist clubs to constantly review and evolve their customer journey experience.”

Full list of Winners and Nominees:

Leading Individual Golf Membership Sales Performance:-
Winner: George Wearden, Dubai Creek Golf and Yacht Club
Nominees: Rhys James, Emirates Golf Club and Khay-Gin Aniciete, Trump International Dubai

Golf Membership Sales Team of the Year:-
Winner: Dubai Creek Golf and Yacht Club
Nominees: Emirates Golf Club and Trump International Dubai

Golf Retail Manager of the Year:-
Winner: Gregorio Gonzales, Dubai Creek Golf and Yacht Club
Nominees: Ervin Cabiles, Trump International Dubai and Alex Heler, Abu Dhabi City Golf Club

Golf Manager of the Year:-
Winner: Michael Major, Dubai Creek Golf and Yacht Club
Nominees: Phil Waine, Trump International Dubai and Cian Hurley, Emirates Golf Club

Golf Operations Team of the Year:-
Winner: Dubai Creek Golf and Yacht Club
Nominees: Trump International Dubai and Jumeirah Golf Estates

Food and Beverage Manager of the Year:-
Winner: Kim Marshall, Royal Golf Club, Bahrain
Nominees: Pattabi Raman, Dubai Creek Golf and Yacht Club and Andy Heath, Trump International Dubai

Greenkeeper of the Year:-
Winner: William Evans, Royal Golf Club, Bahrain
Nominees: Ben Griffiths, Trump International Dubai and Matthew Perry, Emirates Golf Club

Gold Flag Winners
  • Abu Dhabi Golf Club
  • Dubai Creek Golf and Yacht Club
  • Emirates Golf Club
  • Jumeirah Golf Estates
  • Royal Golf Club, Bahrain
  • Saadiyat Beach Golf Club
  • The Els Club, Dubai
  • Trump International Golf Club, Dubai
Silver Flag Winners:
  • Abu Dhabi City Golf Club
  • Education City Golf Club, Doha
  • Yas Links Golf Club
About 59club Middle East and Africa:

59club Middle East and Africa is the market leader in providing bespoke mystery shopper performance measurement programs for the Golf, Leisure, Spa, Events, F&B and Hotel Industries. Specifically designed to elevate sales and service standards, 59club provides ‘Mystery Shopper Audits’, ‘Customer Satisfaction Surveys’, and ‘Training Services’, empowering venue managers to analyse their entire visitor and member experience, enabling them to set targets, monitor performance and ultimately make informed decisions to advance. Based out of Dubai, Directors, Neal Graham, Mark and Sally Bull have over 30 years’ experience in the region, working in the golf and hospitality industries, supporting venues and organizations across 7 countries. 59club operates in four other different regions, UK, Europe, Asia and USA.

For further information contact:
Mark Bull: mark@59clubmea.com +971 50 538 4841
Neal Graham: neal@59clubmea.com +971 50 553 7989

USA venues

Wednesday April 1, 2020

USA

Alabama

Pursell Farms (Sylacauga)

Arizona

TPC Scottsdale (Scottsdale), We-Ko-Pa (Fort McDowell), Pinnacle Peak Country Club (Scottsdale), Ancala Country Club (Scottsdale), Arrowhead Country Club (Glendale), Continental Golf Club (Scottsdale), Kokopelli Golf Club (Gilbert), Raven Golf Club (Phoenix), Stonecreek Golf Club (Phoenix), Superstition Springs Golf Club (Mesa), Tatum Ranch Golf Club (Cave Creek), The Legend at Arrowhead (Glendale), Chaparral Pines Country Club (Payson), McDowell Mountain Golf Club (Scottsdale), Ocotillo Golf Club (Chandler), Palm Valley Golf Club (Goodyear), Rim Golf Club (Payson), The Stone Canyon Club (Oro Valley), The Golf Club at Dove Mountain (Marana), The Gallery Golf Club (Marana), The Wigwam (Litchfield Park), Arizona Biltmore (Phoenix), Randolph Dell Urich Golf Course (Tucson)

Bermuda

The Mid Ocean Club (St. George’s)

California

David L. Baker Golf Course (Fountain Valley), Los Robles Greens Golf Course (Thousand Oaks), Meadowlark Golf Club (Huntington Beach), Shandin Hills Golf Club (San Bernardino), The Club at Ruby Hill (Pleasanton), The Oaks Club at Valencia (Valencia), Tierra Rejada Golf Club (Moorpark), Valencia Country Club (Valencia), Sonoma Golf Club (Sonoma), Baylands Golf Links (Palo Alto), Monarch Beach Golf Links (Dana Point), Tijeras Creek Golf Club (Rancho Santa Margarita)

Colorado

The Broadlands Golf Course (Broomfield), Greeley Country Club (Greeley), Kings Deer Golf Club (Monument), Arrowhead Golf Club (Littleton), The Club at Pradera (Parker), The Pinery Country Club (Parker), The Raven Golf Club at Three Peaks (Silverthorne), Pine Creek Golf Club (Colorado Springs)

Connecticut

TPC River Highlands (Cromwell)

Florida

TPC Sawgrass (Ponte Vedra Beach), Vanderbilt Country Club (Naples), Azario Lakewood Ranch (Lakewood Ranch), Golf Club of the Everglades (Naples), The Palencia Club (St. Augustine), The Club at Weston Hills (Weston), Eastpointe Country Club (Palm Beach Gardens), Black Diamond Ranch (Lecanto), Grand Haven Golf Club (Palm Coast), Tarpon Cove Yacht & Racquet Club (Naples), The Fox Club (Palm City), Eastpointe Country Club (Palm Beach Gardens)

Georgia

Cuscowilla on Lake Oconee (Eatonton), TPC Sugarloaf (Duluth), Reynolds Lake Oconee (Greensboro), Bobby Jones Golf Course (Atlanta), Cobblestone Golf Course (Acworth), Legacy/Fox Creek (Smyrna), Osprey Cove Golf Club (St. Mary’s), The Georgia Club (Statham), Big Canoe (Jasper). St. Ives Country Club (Johns Creek), The River Club (Suwanee)

Illinois

TPC Deere Run (Silvis), Pinecrest Golf Club (Huntley), Eagle Brook Country Club (Geneva), Fresh Meadow Golf Club (Hillside), Ruffled Feathers Golf Club (Lemont), Tamarack Golf Club (Naperville), Bull Valley Golf Club (Woodstock), Crystal Woods Golf Club (Woodstock)

Iowa

Dodge Riverside (Council Bluffs), Shoreline Golf Course (Carter Lake)

Indiana

Kokomo Country Club (Kokomo), Chariot Run Golf Club (Laconia)

Kansas

Manhattan Country Club (Manhattan)

Louisiana

Metairie Country Club (Metairie), TPC Louisiana (Avondale)

Massachusetts

TPC Boston (Norton), The International (Bolton)

Maryland

TPC Potomac (Potomac) , Glen Riddle – Man O’ War (Berlin), Glen Riddle – War Admiral (Berlin), The Links at Lighthouse Sound (Bishopville), Rum Pointe Seaside Golf Links (Berlin), Renditions Golf Course (Davidson), Hunt Valley Country Club (Phoenix), Montgomery Country Club (Laytonsville)

Michigan

The Old Club ( Harsens Island), Treetops Resort (Gaylord)

Minnesota

TPC Twin Cities (Blaine), Majestic Oaks Golf Club (Ham Lake)

Mississippi

Grand Bear Golf Club (Saucier)

Missouri

The Courses at Forest Park (St. Louis), The Highlands Golf & Tennis Center (St. Louis)

Nebraska

Ashland Golf Club (Ashland), Jackrabbit Run Golf Course (Grand Island), Pacific Spring (Omaha), Oak Hills Country Club (Omaha)

Nevada

TPC Las Vegas (Las Vegas), TPC Summerlin (Las Vegas), Cascata Golf Club (Boulder City), Rio Secco Golf Club (Henderson), Desert Pines Golf Club (Las Vegas), Las Vegas Golf Club (Las Vegas), Painted Desert Golf Club (Las Vegas), Angel Park Golf Club (Las Vegas)

New Jersey

TPC Jasna Polana (Princeton)

New York

Fenway Golf Club (Scarsdale), Country Club of Rochester (Rochester)

North Carolina

Cross Creek Country Club (Mount Airy), Pine Island CC (Charlotte), Hope Valley Country Club (Durham), Cleveland Country Club (Shelby), Colonial Country Club (Thomasville), The Cliffs at Walnut Cove (Arden), Carolina Trace Country Club (Sanford), River Run Country Club (Davidson)

Ohio

TPC River’s Bend (Maineville), Oak Shadows Golf Course (New Philadelphia), Union Country Club (Dover), Signature of Solon Country Club (Solon), Fox Meadow Country Club (Medina), The Club at Tartan Fields (Dublin), Weymouth Country Club (Medina), Country Club of the North (Beavercreek), Mount Vernon Country Club (Mount Vernon)

Oregon

Pumpkin Ridge Golf Club (North Plains)

Pennsylvania

Butlers Golf Course, (Elizabeth)

South Carolina

Palmetto Bluff (Bluffton), Haig Point (Hilton Head), Palmetto Hall (Hilton Head), Mixson Club (N. Charleston), Patriots Point Links (Mount Pleasant), Cobblestone Park Golf Club (Blythewood), The Cliffs at Glassy (Travelers Rest), The Cliffs at Mountain Park (Travelers Rest), The Cliffs Valley (Travelers Rest), The Cliffs at Keowee Falls (Six Mile), The Cliffs at Keowee Springs (Six Mile), The Cliffs at Keowee Vineyards (Six Mile), Dolphin Head Golf Club (Hilton Head)

South Dakota

Elmwood Golf Course (Sioux Falls), Prairie Green Golf Course (Sioux Falls)

Tennessee

TPC Southwind (Memphis), The Ooltewah Club (Ooltewah), The Grove (College Grove), Westhaven Golf Club (Franklin)

Texas

TPC San Antonio (San Antonio), Boot Ranch (Fredericksburg), Harlingen Country Club (Harlingen), The Hideout Golf Club & Resort (Brownwood), Max Mandel Golf Course (Laredo),Bear Creek Golf Club (Dallas), Clear Creek Golf Club (Houston), Cowboys Golf Club (Grapevine), Iron Horse Golf Club (N. Richland Hills), Lake Park Golf Club (Lewisville), Lake Ridge Country Club (Lubbock), Lantana Golf Club (Lantana), Mansfield National Golf Club (Mansfield), Meadowbrook Canyon Creek GC (Lubbock), Plantation Golf Club (Frisco), The Golf Club at Cinco Ranch (Katy), The Golf Club at Twin Creeks (Allen), The Golf Club Fossil Creek (Ft. Worth), White Bluff Resort (Whitney), Canyon Springs Golf Club (San Antonio), Onion Creek Country Club (Austin), River Place Country Club (Austin), The Dominion Country Club (San Antonio), Twin Creeks Country Club (Cedar Park), Broad Bay Country Club (Virginia Beach), Gentle Creek Country Club (Prosper), Shadow Hawk Golf Club (Richmond), Black Hawk Country Club (Richmond), Golf Club of Houston (Humble), Blackhorse Golf Club (Cypress)

Utah

Talisker Club (Hideout), The Country Club (Salt Lake City), Jeremy Ranch (Park City)

Virginia

Winchester Country Club (Winchester), Hidden Valley CC (Salem), Kingsmill Resort (Williamsburg)

Washington

The Club at Snoqualmie Ridge (Snoqualmie)

Wyoming

The Golf Club at Devils Tower (Hulett), Three Crowns Golf Club (Casper)

Asia venues

Wednesday April 1, 2020

Asia

Thailand

Black Mountain GC & Resort (Hua Hin), Thai Country Club (Bangkok), Thana City Country Club (Bangkok), Riverdale GC (Bangkok), Laguna Golf (Phuket)

Malaysia

Saujana G&CC (Kuala Lumper)

Cambodia

Angkor Golf Resort (Siem Reap Province), Vattanac Golf Resort

China

Genzon GC (nr Hong Kong)

Singapore

Sentosa GC

Europe venues

Wednesday April 1, 2020

Europe

France

Le Golf National (Paris), Terre Blanche (Provence), Golf de Bresson, Golf de Chassieu, Golf de St Etienne, Golf de Grenoble Seyssins, Golf de Quétigny, Golf de Dinard, Golf de Pléneuf-Val André, Golf de Saint-Laurent, Golf de l’Odet, Golf de Baden, Golf de Rennes St-Jacques, Golf de Val Queven, Golf de Ploemeur Océan, Golf Lac au Duc Ploermel 9T, Golf de Rhuys-Kerver, Golf de Saint Cast, Golf de Tours Ardrée, Golf de la Grange aux Ormes, Golf du Touquet, Golf d’Hardelot, Golf de Dunkerque, Golf de L’Ailette, RCF la Boulie, Golf des Yvelines, Golf d’Ormesson, Golf de Bellefontaine, Golf de Guerville, Golf de Marolles en Brie, Golf de Villennes, Golf de Saint Aubin, Golf de Rueil Malmaison, Golf de Saint Quentin, Golf de Chantilly, Golf de Lésigny, Golf de Meaux Boutigny, Golf de Crecy La Chapelle, Golf de Bussy Guermantes, Golf de Vaudreuil, Golf de Houlgate, Golf de Seignosse, Golf de Gujan-Mestras, Golf de Pessac, Golf de Bordeaux Lac, Golf de Niort-Romagné, Golf du Domaine des Forges, Golf de Mazières en Gâtine, Golf de Rochefort Océan, Golf de Pau-Artiguelouve, Golf Lacanau-la-Méjanne, Golf d’Arcangues, Golf de la Grange aux Ormes, Golf de Moliets, Golf du Chateau de Vigiers, Golf Biarritz Le Phare, Golf d’Arcachon, Golf Nimes Vacquerolles, Golf de Grand Rodez, Golf de Saint Jean de Monts, Golf de Savenay, Golf de La Domangère, Golf d’Avrillé, Golf de Pornic, Golf des Fontenelles, Golf Le Croisic, Golf de Nantes Erdre, Golf de Sainte-Maxime, Golf de l’Estérel, Golf de La Grande Bastide, Golf d’Opio valbonne, Golf de Marseille la Salette, Golf de Servanes, Golf de Sainte Baume, Golf de Pont Royal, Golf Grand Avignon

Spain

Alcanada (Mallorca), Finca Cortesin (Marbella), Infinitum Golf (Barcelona), PGA Cataluyna (Barcelona), Son Muntaner (Mallorca), Son Quinta (Mallorca), Son Vida (Mallorca), La Hacienda Alcaidesa Links (Sotograndre), Reial Pula Golf (Mallorca)

Portugal

Bom Successo Resort (Lisbon), Quinta do Lago (Algrave)

Italy

Marco Simone (Rome), Royal Park I Roveri (Milan), Verdura Resort (Sicily)

Ireland

Carton House (Co. Kildare), Mount Juliet (Dublin), Portmarnock GC (Portmarnock), Royal Dublin GC (Dublin), Slieve Russell (Co. Cavan), The K Club (Country Kildare)

Austria

Diamond Country Club (Vienna)

Bulgaria

Lighthouse G&CC (Cape Kaliakra), Pirin Golf, Hotel & Spa (Bansko)

Finland

Linna GC (Hameenlinna)

Estonia

Estonian G&CC (Tallinn)

Germany

Golf Club St Leon-Rot (Heidelberg)

Georgia

Tbilisi Hills GC (Tbilisi)

UK venues

Wednesday April 1, 2020

UK

Scotland

Brora GC (Sutherland), Cameron House (Loch Lomond), Cardrona (Edinburgh), Crail Golfing Society (Fife), Dunbar GC (East Lothian), Fairmont (St Andrews), Gleneagles (PGA Centenary, Kings & Queens courses), Gullane (Courses #1, #2, #3) (East Lothian), Ladybank GC (Fife, nr St Andrews), Montrose Golf Links (Angus), Panmure GC (Carnoustie), Pollok GC (Glasgow), Royal Dornoch (Sutherland), Turnhouse GC (Edinburgh), Westerwood (Glasgow)

Wales / South Wales

Ashburnham (Swansea), Bowood (Bristol), Celtic Manor (Newport), Conwy GC (N. Wales), Long Ashton GC (Bristol), Pennard (Swansea), Radyr GC (Cardiff), St Mellion (St Austell), St Pierre (Chepstow), Teignmouth GC (Devon), The Bristol GC (Bristol), The Kendleshire GC (Bristol), The Vale (Glamorgan), Wenvoe Castle GC (Cardiff)

North England

Belton Woods (Lincs), Davyhulme GC (Manchster), Forest Pines (Lincs), Formby Hall Resort (Cheshire), Goswick GC (Northumberland), Haydock Park GC (Haydock), Hickleton GC (Doncaster), Hurlston Hall (Lancashire), Linden Hall (Newcastle), Northumberland GC (Newcastle), Portal (Chester), Rockliffe Hall (Darlington), Slaley Hall (Northumberland), The Mere Resort (Cheshire), The Warrington GC (Merseyside), Towneley GC (Burnley), Vale Royal Abbey GC (Cheshire), Woodsome Hall (Huddersfield), Worsley Park (Manchester), Woodsome Hall GC (Huddersfield), Wychwood Park (Cheshire)

Midlands

Astbury GC (Shropshire), Branston Golf & Country Club (Burton), Breadsall Priory (Derby), Bromsgrove Golf Centre (Bromsgrove), COventry GC (Coventry), Edgbaston Golf Club (Birmingham), Forest of Arden (Birmingham), Frilford Heath (Oxford), Gaudet Luce GC (Worcestershire), Hill Valley (Whitchurch), Telford (Telford), The Belfry (Birmingham), The Leicestershire GC (Leicester), Ullesthorpe Court (Lutterworth)

East England

Barnham Broom (Norwich), Dunston Hall (Norwich)

South England

Aldenham Golf Club (Herts), Ashford Manor GC (Middlesex), Bulberry Woods Golf Club (Poole), Crane Valley Golf Club (Verwood), East Herts GC (Herts), Farleigh (Surrey), Foxhills (Surrey), Goring & Streatley (Berkshire), Golf at Goodwood (W. Sussex), Harpenden GC (Herts), Hindhead GC (Surrey), Hurtmore Golf Club (Godalming), Knebworth Golf Club (Herts), La Moye Golf Club (Jersey), Langdon Hills (Essex), Muswell Hill GC (London), North Foreland GC (Kent), Old Thorns Hotel & Resort (Hampshire), Royal Ascot (Berks), Royal Wincester GC (Hamp), Royal Wimbledon GC (London), Stoke by Nayland (Essex), Sudbry GC (Middlesex), The Grove (Herts), The Shire (Herts), Tudor Park (Maidstone), West Herts Golf Club (Herts), West London Golf Centre (Greater London), Wexham Park (Bucks), Wyke Green GC (London)