59club Middle East & Africa is proud to officially announce the winners of the 59club MEA Service Excellence Awards, celebrating the outstanding individuals, teams, and venues that continue to set new benchmarks for excellence across the region.
Following one of the most competitive years in the history of the awards, this year’s winners represent the very best of the industry, those who have consistently delivered exceptional service, innovation, and world class experiences to their members and guests.
A Record Breaking Year for the Region
The 2025 awards have marked a significant milestone for the Middle East & Africa region, with the highest performance levels ever recorded across 59club’s global benchmarking platform.
The standard of delivery across all categories has been nothing short of exceptional, making the scoring process for the awards incredibly close in every category. Margins between nominees were tighter than ever before, reflecting not only the strength of individual venues, but the overall maturity and competitiveness of the region on the global stage.
The MEA region continues to firmly establish itself as a global leader in service excellence across the golf industry. The consistency, professionalism, and commitment demonstrated highlight a region that is not only competing, but leading, on a world level.
A Message from 59club MEA
“This year’s awards represent a landmark moment for the Middle East & Africa region. The level of performance we have seen in 2025 is the highest in our history, and the closeness of the results across all categories is a true reflection of the exceptional standards being delivered every day.
To see the region performing so strongly on a global level is incredibly exciting, and it is a testament to the passion, dedication, and professionalism of the teams and leaders driving the industry forward. We are immensely proud of all nominees and extend our congratulations to this year’s very deserving winners, who I look forward to joining at the 59club Global Awards in November”
Joe Gates, General Manager, 59club MEA
Continuing the Celebration – The 59club Roadshow
While today marks the official announcement of the 2025 winners, the celebrations are only just beginning.
59club MEA will be visiting each winning venue across the Middle East & Africa as part of the Service Excellence Roadshow, taking place throughout May and June. During these visits, all winners will be presented with their awards and prestigious flag status plaques, recognising their achievements and providing an opportunity to celebrate excellence with their teams.
We look forward to celebrating these incredible accomplishments in person and recognising the people behind the success.
In Partnership with Our Regional & Global Partners
We are proud to recognise the continued support of our regional partner, Luxury Carts. As a leading provider of premium golf and utility vehicles across the Middle East, Luxury Carts share our commitment to innovation, excellence, and enhancing the customer experience. Their ongoing support plays a vital role in the success of the awards programme and the continued development of service standards across the region.
We also extend our sincere thanks to all of our global partners. Their continued commitment to 59club and our vision for service excellence enables us to support venues, teams, and professionals in delivering world-class experiences across the globe.
Award Categories & Winners
- Ultimate Service Excellence Award 2025
- Emirates Golf Club & Jumeirah Golf Estates
- my59 Service Excellence Award 2025
- Saadiyat Beach Golf Club
- Food & Beverage Team of the Year 2025
- Abu Dhabi City Golf Club, led by Samer Reshedat
- Retail Team of the Year 2025
- Al Hamra Golf Club, led by Lanie Pablo
- Agronomy Team of the Year 2025
- Yas Links Abu Dhabi, led by Corey Finn & Jack Balfour
- Agronomy Team of the Year 2025 – 9 holes
- Yas Acres Golf & Country Club, led by Corey Finn & Ruan Staden
- Golf Operations Team of the Year 2025
- Jumeirah Golf Estates, led by Franco Botha
- Golf Manager of the Year 2025
- Franco Botha, Jumeirah Golf Estates
- Membership Team of the Year 2025
- Al Zorah Golf & Yacht Club, led by Charlyn Alunday
- Leisure Membership Team of the Year 2025
- Dubai Creek Golf & Yacht Club, led by Romana Fernandes
- Most Improved Golf Visitor Experience 2025
- Yas Links Abu Dhabi
Celebrating Excellence Across the Region
We congratulate all of this year’s winners and nominees for their exceptional achievements. The 2025 awards have showcased a region operating at the very highest level, one that continues to inspire, lead, and set new standards for the global industry.
We thank every club and team for their ongoing commitment to excellence and look forward to continuing this journey together.
